Privacy Policy

1. Information We Collect

Information You Provide Directly

• Contact forms: name, email address, organisation, and message content.
• Account registration: username, email address, and password (hashed).
• Billing and purchase: name, billing address, and payment method details (processed via our payment partners — we do not store raw card data).
• Support requests: correspondence and diagnostic information you share when seeking assistance.

Information We Collect Automatically

• Log data: IP address, browser type, pages visited, referring URL, and time of visit.
• Cookies and similar tracking technologies (see Section 5 below).
• Analytics data via privacy-respecting tools to understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our products and services.
• Process transactions and send related information including purchase confirmations and invoices.
• Respond to enquiries, comments, and support requests.
• Send technical notices, updates, security alerts, and support messages.
• Send marketing communications — only where you have opted in. You may opt out at any time.
• Monitor and analyse usage patterns to improve site performance and user experience.
• Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers — trusted vendors who assist us in operating our website and services (e.g. email delivery, payment processing, hosting), bound by confidentiality obligations.
• Legal authorities — when required by law, court order, or to protect the rights and safety of our users and the public.
• Business transfers — in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Account data is retained for the duration of your relationship with DenniDigital and deleted within 90 days of a deletion request.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences (such as colour scheme), and understand site usage. For full details, see our Cookie Policy.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data.
• Portability — request a structured, machine-readable copy of your data.
• Object — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at privacy@DENNIDIGITAL.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to DENNIDIGITAL.com. We are not responsible for the privacy practices of other sites and encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: